All customers are required to maintain the Essential Support Plan at all times. This is to ensure the designed websites are taken care of exactly the way they deserve.
Recommended
Pro Support
For growing businesses with enhanced needs
$199
AUD/month
Technical assistance for optimizing system performance and ensuring seamless operations.
Maintenance
- Codebase Maintenance
- Domain Management
- Email Accounts Management
- Regular Health Checks
- Security Updates
- DailyBackup ManagementDaily
Hosting & Performance
- Website Premium Hosting
- SSL Certificate
- CDN Integration
- AdvancedPerformance OptimizationAdvanced
- 99.9%Uptime Guarantee99.9%
Support Channels
- Email Support
- Live Chat Support
- Phone Support
- Video Support
- 4 hoursResponse Time4 hours
- Priority Support
Content Management
- Minor Content Changes
- Content Tweaks & Updates
- Image Optimization
- BasicSEO UpdatesBasic
- Copywriting Assistance
Analytics & Reporting
- AdvancedPerformance MonitoringAdvanced
- Monthly Reports
- Google Analytics Setup
- Search Console Management
- Custom Dashboard
Development
- Minor Bug Fixes
- Feature Enhancements
- LimitedCustom DevelopmentLimited
- Third-party Integrations
- API Development